They have a item I am willing to purchase. Order Silver shipped by UPS what a bloody useless they saying delivery after 9pm think I have to wait all night it joke worst is they cancel it return back to them then shipped again but next is same as after 9 pm . Shop - APMEX I have exercised the option to sell back to APMEX in the past but do not recommend doing this unless it's an emergency situation. I told them that I have a APMEX account. You can track your Precious Metals holdings, be alerted to spot price movements, request notifications on products that are out of stock and more. I am so proud to work at APMEX. I have had an account with them for 15 years. NEVER. Unsubscribe easily. However, recently I purchased six American Silver Eagles that were BU and one was very tarnished. And that is well over 100.So I would give them 10 stars if this site would let me! I have been into precious metals for over 45 years. They therefore have my banking information. ===== What is APMEX about? Get matched with a Gold IRA Accredited Partner. All APMEX details are believed to be correct at the time of listing. Get the Gold price and Silver price up to the minute. Get buying tips about Gold Dealers delivered to your inbox. APMEX, Inc is rated with a CCC rating from Business Consumer Alliance as of 1/8/2021. 14 were here. Despite great comments and ratings, consumers seek concrete reviews to help determine which company is the best option. Research who you buy your precious metals from. I purchased more than ~$1500 worth of merchandize from this outlet including silver coins and two coin display box. I just wanted to set the record straight, they have been honest in every transaction that we have done together. I called the week after because they had now had the items back for 23 days and still had not processed it and I still had not received a refund. I spent 4 hours going back and forth speaking to their customer service department, and no one seemed to know how to unlock my account.. Bottomline is, do not waste your time on these guys. I didn’t. I file the charge with my credit card and the file papers like I signed for the receipt which is a lie. Shabby shop. some one stole my silver from my mail box and these people are not helpful at all buyer beware they rude people. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. But before you buy from them it's important to read reviews and learn about their policies. My check arrived unsigned ( my oversight) so it was late getting to them! After weighing the trouble of sending it back, I went to a local coin shop and exchanged it for a coin of the same year in pristine condition for $3. Check the complaint history, rating and reviews on this company. 5 out of 5. And, I recommended them to several people. Definitely something to consider unless you're trying to hold for the long run. These are most likely Active reviews and provide the most accurate picture of the company. So I am far from an amateur. I then informed him he simply was NOT competitive and dealer XXX was offering $10 ABOVE. 2 complaints for APMEX, Inc. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Nobody speaks of the buyback side of things. Amateur's That think they know the precious market! APMEX is in good standing has been operating for a good number of years, 18 years to be exact and there are no known significant government actions involving American Precious Metals Exchange at this time. NOT ! It’s just marketing. I set out to sell 7 gold krugerrands and 2 austrian philharmonics. The factors going into each brand's score include overall customer ratings, brand popularity, price competitiveness, as well as the number and quality of features offered relative to each brand's competitors. Excellent selection of products and FREE shipping on orders $99+, you cannot beat that! There is no oversight. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. As for the members of the APMEX, they hold membership in the American Numismatic Association. Unsubscribe at any time. APMEX reject me as contiune use cowboy shipped UPS this is my last one order with APMEX. APMEX ranks 103 of 1851 in Financial Services category. Original review: Dec. 3, 2020. JM Bullion and APMEX offer copper products. When you become a life member of the ANA like me and you have dedicated most of your life to this profession, then please come and talk to me so we can compare notes ! If I need to purchase again, I will definitely check them out. Have kinda lost some faith dealing with Apmex after this experience. The account portfolio tool is wonderful for keeping track of your assets. The problem that I see is most of the people that have written in do not know the precious metal markets. Thank you, you have successfully subscribed to our newsletter! They did not do anything, even after I sent the report. I called a week after they had received it and was told they would have my refund by the end of the week. As Apmex is in OK City and 20 miles from my house they seemed a logical place to try.In a word, they are not a viable venue for selling your precious metals. The overall rating of the company is 2.9 and consumers are mostly neutral. I then said something like, "I can't wrap my head around this. 8 reviews for APMEX. Good luck getting help when they don’t. The overall rating of the company is 2.9 and consumers are mostly neutral. !. With that being said, let´s continue with the review on APMEX! I see that I’m not the only one that’s having this problem either. A link has directed you to this review. APMEX is a company where you can invest in gold, silver, platinum, and palladium in the form of coins, bars or bullion. So I am here to set the record straight ! I called the company and they refused a refund, saying it was past the advertised return date and that I had probably cleaned the coin myself, then sent it in. You would think that a company of this size would value their repeat clients (especially the ones they designate as VIP), but you would be extremely wrong.. I added the bullion on sale in my cart, then I tried to proceed with checkout and I got "scheduled maintenance" a few times and other errors too. 1-16 of 172 results for "APMEX" Skip to main search results Eligible for Free Shipping. Great variety. Have made 9 or 10 purchases with absolutely no problems. I have ordered several times with no issues. Copyright © 2020 Consumers Unified LLC. NEVER even got a respectful response. The website is easy to navigate, the purchasing process is fast, easy & secure. Sad to see others who bought triple digits were burned. The American Precious Metals Exchange is one of the world’s leading retailers in Gold, Silver, Platinum and Palladium. © 2021 Trustpilot, Inc. All rights reserved. When we get on the other side of this crash, I question who I can trust. Transparent sales information and accurate pricing along with correct shipping times make it simple to shop here. They have a 7% 4 star rating. After filing a police report have UPS admit they made a mistake and gave me a claim number so APMEX or gold one could fill out and have insurance cover my big loss they won’t do it. We value your privacy. I have been buying from them since 2012. Until recently APMEX was outstanding. I inquired about anything that they could do to keep my business (this was my first order ever from them and with all the issues I wasn’t planning on ordering from them again) I was told that only Rebecca, the manager, could make that decision and she would reach out to me before the end of the business day. !Then days later i get another e mail saying order canceled for non payment! I've been stacking for years and I never really wanted to do business involving prescious metals online in the first place but if you do your due diligence and read Apmexs descriptions closely and don't shoot from the hip you can do just fine with them when the markets are in your favor. However, they, as well as other bullion dealers around the country are overcharging way above spot. You pay a bit more of a premium on some items but it’s a one stop shop for your precious metals.customer service will take care of you if you have any problems. I ordered several coins and some gold - package got misplaced and APMEX seems not to care. Our humble beginnings have driven us in our growth and success. They have the best selection and some of the rarest coins in the world. WORSE company ever. I dont use UPS use USPS . My package was never delivered (not because of Apmex) tocme abd was returned to apmex. No problems. Ok, I was just talking to a competitor of APMEX tonight. Copper is a hard asset, though it is not a precious metal and won’t always move the same as gold and silver ( here’s what drives the gold price ). I'm a repeat customer & have been for several years now. Of course shop around and don't have only one place you buy your commodities from, that's just common sense but Apmex has the widest variety and best quality control by far and I have dealt with them all. At APMEX, we offer a number of tools to help our customers become better-informed investors. Purchased 20 APMEX five-ounce silver bars when spot was just under $18/ounce for $1857 January 2018. DO NOT ORDER FROM APMEX. Apmex is one of the most popular and trustworthy online bullion dealers. I bought a Gold Coin from APMEX, the coin never came or got lost in the mail. The APMEX culture helps drive our business to be the best we can for our customers and our community. When looking at reviews online, keep these tips in mind: - Look for companies with a large number of ratings and reviews, from a trusted 3rd party review source like Shopper Approved. See reviews below to learn more or submit your own review. Bottom line they do a lot right if there are no errors. Thanks, Donny F. The metals I ordered arrived very quickly and the price was lower than a lot of other places. Now I don’t know what to do but sue them I guess. Long story short, she never reached out. APMEX ranks 103 of 1853 in Financial Services category. Our content is intended to be used for general information purposes only. APMEX, formerly known as American Precious Metals Exchange, Inc., is an online precious metal dealer which was founded in 1999 by Scott Thomas in Edmond, Oklahoma. As with any investment, you can lose money and past performance is not a guarantee of future performance results. I store metal with them. The real test of any business is when “not” if a problem occurs. We’ll start sending you the news you need delivered straight to you. Bold, JM and Monument will get most of my business from now on. For more information about reviews on ConsumerAffairs.com please visit our The leading online Precious Metals & rare coin retailer. Unfortunately, all bullion dealers didn’t freeze prices at the crash, they all went up as spot hit the floor. I just had a shipment come in yesterday and it was perfect ! Do not patronize this shabby and disrespectful business. Never had an issue. Multiple phone calls and no follow up. He then launched into this diatribe about "make sure you find out how long it takes to get money in your account, yada yada yada". They committed clear theft in my case. I could understand holding the premium during this crisis, but this looks similar to “price gouging” during a crisis. my items were stolen this company tells me to wait 6 weeks.i just spoke to a manager very rude guy his name was John not helpful at all. Overall, APMEX receives 5 full stars in my book. If nothing else, APMEX offers a large inventory at great prices. I found APMEX to be prompt and courteous. If you like being treated rudely, not getting what you paid for, and taking Motrin (for the headaches) then this is the place for you! At APMEX, we are dedicated to providing our customers with the best service in the industry. Stumbled onto trust pilot by accident. I wish I would have avoided doing business with this company. APMEX Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: APMEX. Each brand's score is updated daily to incorporate the latest ratings and reviews. APMEX is by far the worst online source for buying precious metals. Read our expert's review about APMEX. Over the last 13 years, I have ordered from APMEX over $200,000 in gold and platinum that I store in my safety deposit box. it's on the third delay and said to be shipping Dec 31 (yeah right). You have to be well versed in this and it is not EASY !!! Not savvy for any investor to conduct transactions in this manner. Ratings include price transparency, buying and selling, insurance options, financial options and reputation. Since its inception in 2003, the company has been pr… They have given me more than my fair share of low mintage dates on "random year" vintage coins. I was surprised that they didn't do signature confirmation for my order to be on the watch if you order. I called Apmex and the person I talked to was very courteous and helpful. Read 2 Complaints & Reviews ofAPMEX. She stated that I could exchange the coin or get my money back for this coin. APMEX was first mentioned on PissedConsumer on Sep 12, 2009 and since then this brand received 133 reviews. I've purchased … Black Friday sale I was online at the start of the sale. Problems are part of doing business I understand that. The items shipped when stated, arrived when stated. I ordered a "brilliant uncirculated" 1921 Peace Dollar from APMEX. Have not tried to sell anything back so can't express an opinion on that end. So, I’ve been buying from APMEX now called one gold for years never had a problem until July 2020 when I was out of town for a few days and UPS left my “adult signature require” package at my front door. I called again and was told it would be done by the end of the day. These people do not care about their customers. I called the following week and was told the same thing. I am just a Family guy obsessed with wealth creation and retention and i love to accumulate Gold and Silver. But my latest order was said to be a three week backorder, ok no problem, right?. WOMEN: AVOID AT ALL COSTS and if you are with accent speaking .DENY THE GOODS WHEN THE PRICE OF THE METALS GO UP.I placed a rather small order at this "company" for under $2K worth of silver using credit card because they advertise ..." It take years to become savvy when it comes to collecting and procuring coins ! Out of 102 customer reviews they have managed to maintain a 4.5 star rating. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. This company is not yet accredited. Overview APMEX has a consumer rating of 4.67 stars from 15 reviews indicating that most customers are generally satisfied with their purchases. Mine arrived just a few days after ordering it. I recommend staying far away from this company. DO NOT SHOP AT ALL COST at this shabby outlet!!! I countered with: "I store metal with them. They clear checks overnight and I have metal in my hands within two days. I sent the coin into NSC for grading and it came back slabbed with the notice: Coin cleaned; AU features". The problem we have today is every body thinks they are an expert! It looks to me like this outfit has morphed into a shady business practice. I would NEVER do business with this company again. APMEX will say they do not know why. The only negative was that they had an order minimum but their prices were very good comparably. Gold and other precious metal IRAs are an investment and carry risk. The APMEX app offers you Precious Metals pricing, news and sales at your fingertips. i am going to my credit card and dispute the charges. Called APMEX to sell them back today (spot hovering over $27/ounce) but was quoted a paltry $2030 by their purchasing team.Essentially the spot price of silver rose over 50% but after the dust settles I profit 9% by doing biz with APMEX. Find rare numismatic coins & currency with fast, free shipping on orders +$99. All customers get FREE Shipping on orders over $25 shipped by Amazon. He then said, $22 BELOW spot for krugerrands. Nope!! FAQ. You can’t even get a hold of anyone anymore just voice mail and email that they never reply to or call me. It's well put together so it's easy to wade through all of the merchandise put in front of you. I have been buying from APMEX for about a year. APMEX is a terrible compny to order from. I can't believe the service and the poor quality of APMEX representatives. Authorized Purchaser for the U.S. Mint. 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At the time of listing disrespected so much over the years, and you 'll see change... Other bullion dealers i compare APMEX with a CCC rating from business Consumer Alliance as of 1/8/2021 be. Of 172 results for `` APMEX '' Skip to main Search results Eligible for shipping... Expand our collection in multiple directions the mail to care for my order to correct... Palladium bullion online at APMEX.com ( not because of APMEX ) tocme abd was to! You 'll see it change live while using it is by far the worst online source buying. Several years now made 9 or 10 purchases with absolutely no problems more decisions.